ORDERING:

Using our inbuilt shopping cart is the easiest and fastest way to order products from our store.

To make a purchase simply click on the "Buy Now" buttons found under each product. You can also view more detail on the item by clicking on the product name or its graphic.  To make things even easier, we also have a 'Wish List' function where you can add items to a special list for viewing/purchasing at a later stage. Each item will have an option to "Add to Wish List" - simply click and the item will added to your Wish List!

When finished making your selections click on "Shopping Cart" icon on the top right of your page and follow the instructions for "checking out", entering any coupons/gift voucher codes, and choosing your preferred shipping choice at this time.

You may also checkout without creating an account but please keep in mind that your order history will not be saved and your order total will not be added to your loyalty discount levels.

If you prefer, you can email (This email address is being protected from spambots. You need JavaScript enabled to view it.) or telephone (ph. 0412 662 179) your order through to us. If you choose either of these options please ensure you have all the details of the products you wish to order. There may be slight delay in processing these orders as we will need to invoice them manually but usually they will still go out within 24hrs of ordering.

Please note that we are an online store and not open to the public every day due to other committments.
We open for select days (usually when we host workshops) and these days can be found on our Opening Hours page.
Alternatively, you are more than welcome to make an appointment to come and visit the studio where you can browse and purchase.
Please email or text/call Dani (see details above) to organise a convenient time. 

PAYMENTS:

Payments can be made via:

  • Credit Card (via Paypal - This email address is being protected from spambots. You need JavaScript enabled to view it. ) - choosing this method means your order will ship immediately - no delay, fastest option;
  • Credit Card (Visa/Mastercard - over the phone) - another fast method. Your order will ship as soon as we receive your credit card details;
  • Bank transfer/direct deposit (details below) - your payment must clear before your order can be shipped (usually takes 2-3 days)

The Whimsical Bead
BSB: 302 162
Acc: 0926371
Bankwest

  • Paypal  Balance (This email address is being protected from spambots. You need JavaScript enabled to view it.) - no delay, your order will ship immediately.
  • Australia Post Money Order

          Send to: P.O. Box 1219, Healesville, Victoria 3777

  • Cash on Collection - We are not a store front but you are more than welcome to make arrangements to pay for and pick up your order from our studio. Please email or call us for details.

At the moment we cannot accept credit card payments through our website as we do not have a secure server and your privacy is very important to us.

We do not accept personal cheques except as a last resort as our bank charges us to deposit them, so we will have to add a $2.00 processing fee to cover any bank fees. 

International customers please note: the only form of payment we accept for orders outside Australia is Paypal. Please contact us if you need any further information regarding this.

 
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